FAQ

• What type of vehicles (cars) are used to transfer?
  For all transfers are used cars, vans and buses, depending on the type of transfer. All vehicles are air-conditioned.
  Also, they meet all safety requirements.

• Prices per person or per vehicle have?
  The prices are per vehicle with a specified number of passengers.

• What are the working hours?
  We work 24 hours a day, 7 days a week, 365 days a year – including holidays.

• When can I make a reservation?
  Once you have information about flights or accommodation.

• Can I pay by credit card?
  Sure you can pay with credit and debit cards VISA, Master Card and American Express as it will not charge you extra.

• What currency do you prefer?
  We prefer payment in BGN. (So ​​you do not lose money when the exchange) but we will accept euro, British pound and the U.S. dollar.

• What happens if my flight is delayed?
  We monitor your flight on the Internet and from our airports so that we are aware if you arrive late. Whether it’s one hour or six hours late, we will have a driver for you at the airport.

• Is there an additional fee if my flight is delayed?
  No, unlike some companies. Our pricing is very competitive. The proposed price is the price you pay no hidden charges for luggage, tolls, fuel!

• How to find driver?
  When making the booking you will be asked for Meet and greet title.They will be printed on a label with which the driver, who will be doing the transfer, will wait for you in the arrivals hall of the airport. If you can not see it, contact us 24 hours Hotline: +359 888 625 632 and will assist you immediately.

• Can I get a receipt?
  Certainly, and invoices.

• How long is the trip from Burgas Airport to Sunny Beach?
  Usually within 30 minutes to the resort during peak hours when road conditions are complicated, these terms may vary. For other cities and resorts do not hesitate to ask us.

• I have a lot of luggage, bike pet will have a place?
  If you travel by bicycle or a lot of luggage, please let us know in advance or fill in this reservation.

• Do you offer other transfers except transfers from and to Burgas Airport?
  Yes of course, we travel to cities and resorts in Bulgaria and abroad, if your destination is not in Transfers from Sofia Povdiv, Burgas, Varna, Bansko and others, please contact us or send us an inquiry.

• I have already paid for a two way transfer. What happens next?
  When our driver meets you at the airport, he will be already informed that you have booked a return transfer. He will ask you for your flight details – date, time and number of flight, also he will specify the pick up point and time so that you can arrive in time for the check in opening.

• What do you mean by “help for luggage”?
  The driver will help you with your luggage transfers and accommodation for your vehicle and the car to the entrance of the hotel on arrival and the car leaving the terminal.

• Can I cancel my reservation? Is it free?
  Cancellations can be made 24 hours prior to arrival time, for free. Read Terms & Conditions for transfer to Bulgaria.

If you did not find the necessary information about our Transfers from / to airport and cities in Bulgaria do not hesitate to contact us.